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Information We Collect

Personal Information You Provide

When you interact with Dynamite Details, we may collect the following categories of personal information:

Contact Information: Your name, email address, phone number, and mailing address when you submit our contact form, book an appointment, or request an estimate.
Vehicle Information: Make, model, year, size category, color, and condition details you provide when requesting services.
Payment Information: When you book or pay for services through Square, your payment card details are processed directly by Square's secure payment infrastructure. Dynamite Details does not store credit card numbers on our servers.
Communications: Any messages, questions, or feedback you send us through the website contact form, email, phone, or text message.
Service Records: Details of services performed on your vehicle, which are documented and reported to CarFax as part of our standard service process.

Information Collected Automatically

We also collect certain information automatically when you visit our website:

Usage Data: Pages visited, time spent on each page, links clicked, and navigation patterns. This data is collected through Google Analytics (GA4) to help us understand how visitors use our site.
Device and Browser Information: Your IP address, browser type and version, operating system, screen resolution, and device type.
Cookies: Our website uses cookies set by Webflow (our hosting platform) for essential site functionality and by Google Analytics for usage tracking. We do not use advertising cookies, Facebook Pixel, retargeting pixels, or any third-party advertising trackers.

How We Use Your Information

We use the information we collect for the following purposes:

To schedule, perform, and document detailing services
To communicate with you about your appointments, estimates, and service updates
To process payments securely through Square
To report completed services to CarFax
To improve our website, services, and customer experience
To respond to your inquiries and provide customer support
To comply with legal obligations

Third-Party Services

We use the following third-party services to operate our business:

Square: Payment processing and appointment scheduling
Google Analytics (GA4): Anonymized website usage tracking
Webflow: Website hosting and contact form processing
CarFax: Vehicle service history reporting

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not share data with data brokers or advertising networks.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Payment data is processed securely by Square using industry-standard encryption and PCI-DSS compliance. We do not store credit card numbers on our servers.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of data transmitted over the internet.

Your Rights

You have the right to:

Access your personal information that we hold
Correct inaccurate personal information
Request deletion of your personal information
Restrict the processing of your data
Request a copy of your data in a portable format

To exercise any of these rights, contact us using the information below. We will respond to all requests within 30 days.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

Contact Dynamite Details

Email: contact@dynamitedetails302.com

‍Phone: (302) 468-7753

‍Address: Old Summit Bridge Rd, Middletown, DE 19709

This policy is governed by the laws of the State of Delaware.